Contact Us

We're here to help! Whether you have questions about using our platform, need technical support, or want to provide feedback, we'd love to hear from you.

Frequently Asked Questions

How do I create an account?

Click the "Register" button in the top navigation and fill out the simple form. Account creation is free and takes less than a minute!

How do I list items for sale?

After creating your account, use the "Add Item" button to create listings. Be sure to include clear photos and honest descriptions.

Is there a fee to use the platform?

No! Our platform is completely free for both buyers and sellers.

How do I contact a seller about an item?

Use the messaging system on each item's page to contact the seller directly. This keeps your communications organized and secure.

What if I have a dispute with another user?

While we don't mediate individual transactions, we can help with platform-related issues. Contact us at support@yardsaleplatform.com with details.

How do I delete my account?

You can delete your account from your profile settings, or contact us for assistance.

Response Times

• General Support: Within 24 hours
• Technical Issues: Within 12 hours
• Safety Reports: Within 6 hours
• Feedback: We read all feedback, though individual responses may vary

Before You Contact Us

To help us assist you faster, please:

• Check our How It Works guide
• Review our Safety Tips
• Include relevant details (error messages, browser type, etc.)
• Provide your account email address for account-related issues

Note: We're a small team dedicated to providing the best possible experience. While we strive to respond quickly, please allow up to 48 hours for complex technical issues.